Living CV · Detroit, Michigan

I design reliable digital workplaces for public service.

Microsoft 365 Engineer specializing in SharePoint, Power Platform, workflow automation, governance, and the practical work of making complex systems easier to use.

Current

Microsoft 365 EngineerMichigan Department of Attorney General · 2024—present

Randall Olson supporting a public-history program
Technology and program support in service of public learning.
800+users supported
100+SharePoint sites modernized
40+automated workflows delivered
1stoperational Power BI dashboard
01

Professional experience

Systems that work in the real world

2024—present

Public sector

Microsoft 365 Engineer

Michigan Department of Attorney General

Modernize collaboration and operational systems across SharePoint, Teams, Exchange, Power Automate, Power Apps, Power BI, and Microsoft Lists for more than 800 users.

  • Led 100+ SharePoint Classic-to-Modern migrations.
  • Built 40+ workflows, including a structured Help Desk intake replacing a shared mailbox.
  • Established the department’s first operational Power BI dashboard and supportable governance practices.

2022—2024

Automotive technology

Product Support Specialist

Opus IVS

Supported remote ECU software, firmware, and diagnostic platforms while coordinating escalations and improving RMA and inventory workflows.

SharePoint OnlinePower AutomatePower AppsPower BIMicrosoft TeamsGovernanceService design
02

Leadership & service

Making institutions more capable

2019—present

Treasurer & Board Member

Cora di Brazzà Foundation

Support governance, budgeting, bylaws, membership strategy, public programming, and the operational systems behind events centered on peace, justice, and human dignity.

Foundation website

2017—2022

Vice President

The Theosophical Society in Detroit

Built the technical and operational bridge to hybrid programming: network and audio systems, livestreaming, recorded-talk archives, and improved payment and accounting workflows.

Detroit lodge
03

International study

Professional context beyond the workplace

International programs strengthened the research, historical perspective, and cross-cultural communication I bring to technical and nonprofit work.

Netherlands · 2014, 2015, 2018

International law in The Hague

Study inside the Peace Palace Library and around the International Court of Justice, with coursework on peace through law, the International Congress of Women, the International Criminal Court (ICC), and the crime of aggression.

Korea · 2015, 2019

Public memory and peace education

Field study connecting Korean history, civic remembrance, peacebuilding, and the responsibility to translate difficult history into meaningful public learning.

Randall Olson at the Peace Palace in The Hague
The Peace Palace, The Hague — international law studied in its institutional setting.
04

Education

Formal study, continuing practice

Central Michigan University · 2015

Bachelor of Science

Oakland Community College

Associate in Applied Science

Professional certificates

IT Support & Cybersecurity